Last week Snapchat’s newest update makes it so viewers can view stories and snapchats from their friends all on one page while pushing users to view ads and other official stories all on another page.
While Snapchat thought this would be a good idea, the public doesn’t think so. According to Independent. co, it’s reported from the Apple App Store that 83 percent, around 1,000 ratings, of its users have rated Snapchat, after the current update, below three stars. Even official stories like WeRateDogs and TheGoldenRatio have spoken publicly about how it’s harder for users to find their stories while they’re being mixed in with other official stories on the Discover page.
The Snapchat Support Team has been responding to users complaining about it on Twitter saying that they can’t “revert back to older versions, but can assist them in learning the new app.”
But people don’t want to use the new app, they just want the older version back. It was more user-friendly. For many of the beta users, like myself, I’ve been using the update for the past couple of weeks. The new UI seems to be favoring companies who paid for a spotlight on the Discover screen, while hiding the Snapchat stories I personally follow.
It’s also confusing to find people’s stories and view them again, because you have to scroll through your feed or search the person you’re trying to find and then select them to view their story. The older version allowed your chats to be on one screen and stories to be on others, while the Discover page remained hidden to the right of the story screen. That allowed more freedom for the user to control what they could see and not see, but now Snapchat seems to trying to shove their featured stories and ads down their users’ throats.
I’m not a fan. Some users around Sentinel and other high schools up and down the valley have both complained and favored the new update. One student from Flathead High School in Kalispell exclaimed that the new update was “trash,” but another student from Sentinel, Alex Simon stated that the update was “god awful.”
This isn’t a new incident of companies changing perfectly fine apps. Last year Instagram changed the way their feed was displayed, going from a chronological order to random order. A lot of people, including myself, were strongly against the change, but companies always feel the need to change; to be “innovative” when they really don’t have to.
I am curious on how Snapchat will respond and react in the next couple of weeks though. They can really do one of two things. Either they can keep the app the way it is and tell their users to deal with it or they can go back to their old version, but most companies really don’t “downgrade” back to old versions of their apps. It seems like most people would appreciate a downgrade at this point.